This cheeses me off…
My Interactive Mathematics site has a “Comments? Questions?” facility.
Some users ask a question, but do not leave an email address, so I cannot respond to them. In such cases, if it is a good question, I will include it (with answer) in the site in due course.
But sometimes users will ask a question and they include a legitimate looking email. I will spend time replying and then send the mail. But then it kicks back saying the user’s email does not exist. Grrr… 
I’m considering setting up a discussion forum instead. Would this be worthwhile?
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Maria Cluett said,
April 26, 2006 at 1:00 pm
I’m not sure what it would be like exactly…. I’m a mother of two children and the help I ask for is to help them. I lost my husband last summer due to a brain tumour which left me under shock… I can’t seem to concentrate much, hopefully it’s just a passing phase, but in the meantime I wish my children continue doing well in school in spite of all the other problems. I’m telling you all this cos I really mean it when I say I appreciate your help.
And I would do anything it takes to have this service but like i said i dont what exactly what a discussion forum would be like.
Thanks a lot
Maria